Syndeo is excited to announce its expansion into the Kansas City market, led by our new Business Development Partner, Jenn Tucker. Jenn brings a wealth of experience and valuable connections within the Kansas City business community, having previously been a Syndeo client herself. Her firsthand knowledge of our services and her passion for people-centric business operations make her the perfect fit to grow Syndeo’s PEO services in the Kansas City area.

A Client-Turned-Partner’s Perspective

Jenn’s journey with Syndeo began on the client side. What stood out most to her during that time was the exceptional service she received. As an operations-driven professional, immediate responsiveness was crucial — and Syndeo delivered. She mentioned that in her previous leadership role and time spent in hospitality, HR-related issues could not wait five days. “It requires an immediate response,” Jenn shared. With Syndeo handling not just HR support but also payroll processing, benefits administration, and compliance management, she could focus on running her business efficiently without getting bogged down by administrative burdens.

Throughout her partnership with Syndeo, Jenn was able to focus on building and growing her business by transferring employer administration to the experts. She emphasizes that people, processes, and product are the three most critical pillars of a thriving business. Without streamlined systems and expert support, even the best teams can be held back by inefficiencies. Syndeo helped her see how aligning HR strategy with operational goals—ensuring employees are supported while administrative tasks run smoothly—creates a stronger, more resilient business. “You can think you’re acting in the best interest, but are you really? Syndeo made me shift my perspective, which made me a better operator,” Jenn noted. She now applies these lessons to communicate Syndeo’s value proposition to Kansas City businesses.

Breaking Down Misconceptions

One common misconception about PEOs is the belief that they take over your business operations. Jenn aims to set the record straight: “You’re the expert in your business, and we’re the experts in ours. We’re here to protect you and offer guidance, but the decisions are always yours.”

By working with Syndeo, business owners can focus on their strengths and leave the complexities of HR compliance, payroll, benefits, workers' compensation, and more to the experts. As Jenn says, “HR is already an expense — why not invest in a solution that works smarter for you?”

Jenn also wants future clients to know that Syndeo takes a proactive approach to compliance, keeping businesses informed of regulatory changes before they take effect. By staying ahead of these updates, clients can adapt seamlessly and avoid potential disruptions.

Understanding the Kansas City Market

Kansas City’s business landscape is unique, filled with innovative entrepreneurs, thriving industries, and strong community support. Jenn highlights the area’s philanthropic spirit and the tight-knit network of local businesses. “It’s a lot, it’s local, it’s close,” Jenn said. Outsiders have to quickly learn how to get involved and take care of the Kansas City community.

Jenn sees significant growth potential for Syndeo among industries facing workforce challenges, such as small, light industrial businesses, manufacturing, transportation, skilled trades, IT, and hospitality. However, any business dealing with administrative burdens, compliance complexities, or high turnover can benefit from a PEO partnership. Her goal is to help companies across industries see the true value of outsourcing HR, payroll, and risk management to Syndeo.

Leveraging Syndeo’s Kansas Roots

Jenn believes that Syndeo’s Kansas roots give it a significant advantage when serving Kansas City clients. “We’re not a transactional company. We want to touch all of our clients and be there for them. Not doing so sacrifices what we do best, which is service.”

The key to Jenn’s approach is turning relationships into partnerships. By getting involved in various groups, chambers of commerce, women’s organizations, and non-profits, she’s embedding herself in the community to establish genuine connections.

The Path Forward

Jenn is on a mission to reshape how Kansas City businesses think about HR. She’s committed to breaking misconceptions about PEOs, demonstrating Syndeo’s unmatched service, and helping business owners refocus on their strengths.

With her deep local connections and firsthand experience as a former client, Jenn understands the challenges businesses face—and how the right HR partner can make all the difference. As Syndeo expands into Kansas City, we’re ready to bring our expertise, service, and people-first approach to businesses across the region.

If your Kansas City business is looking for a premier HR partnership that comes with a personal touch, reach out to Syndeo on our contact page.

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